Retail Assistant (Sales Associate)

Jaded London • West Hollywood, CA

1d • $20 • Onsite

About The Position

We’re opening a high-energy pop-up in West Hollywood and need customer obsessed Retail Assistants to help deliver an exceptional in-store experience. You’ll be the face of the brand on the shop floor welcoming guests, managing queues during busy periods, driving sales at POS, and keeping the space tight and on-brand.

Requirements

• 1+ year retail, fashion, or hospitality experience in a fast-paced, customer-facing role
• Confident communicator with a warm, proactive approach
• Comfortable with busy, high-footfall environments and line management
• Fan/ Consumer of the brand
• Tech-friendly (POS/iPad apps); quick to learn new systems
• Team player who’s punctual, reliable, and detail-driven

Nice To Haves

• Multilingual (Spanish/Mandarin a plus)
• Styling experience
• Key-holder experience

Responsibilities

• Greet customers, understand needs, recommend fits/sizes, cross-sell, and close at POS (Shopify or similar)
• Replenish stock, size and fold, back-of-house organization, receive deliveries, and keep the floor immaculate
• Tag product, follow EAS procedures, maintain fitting room standards, and escalate concerns appropriately
• Execute visual guidelines, size runs, and window refreshes; keep displays aligned with brand direction
• Assist with launch days, influencer visits, and extended trading hours
• Contribute to daily targets (conversion, UPT, ATV) and customer satisfaction scores
• Follow safety, fire code, and incident reporting procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed