Retail Refresh & Merchandising Manager, Sacramento, CA

Compass Group•Sacramento, CA

16h•Onsite

About The Position

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. Job Summary:The Market Refresh Manager is responsible for achieving all refresh goals and tracking SSS (same-store sales) performance after each refresh is completed. The expectation is to see an 8-10% sales lift after a refresh. You’ll play an important role in driving sales growth, achieving revenue targets, and ensuring exceptional customer service across all retail locations. The ideal candidate should have a strong background in retail sales, strong people skills, and a knowledge of merchandising & marketing. This position will work with drivers, warehouse, and customer service managers over the location where a refresh is being completed through each refresh.

Requirements

Must be highly organized, possess strong written and verbal communication skills, adaptable to change and thrive in a dynamic environment, maintain and positive and patient attitude
Work independently as well as collaboratively in a team environment
Capable of building and maintaining effective relationships
High attention to detail and exceptional work quality

Nice To Haves

3 years’ related experience and training; or equivalent combination of education and experience
Project Management experience is a plus
Retail Management, merchandising experience is a plus
Warehouse/ Purchasing experience a plus
3 years’ related experience and training; or equivalent combination of education and experience

Responsibilities

Onsite frequently, building strong client relationships & keeping retail locations upheld to company standards
Work closely with clients to understand client needs & partner with operations for support
Keep track of refreshes and reporting them according to the refresh toolkit and guidelines
Identify locations that have a decline in same store sales, clients to be considered for a market refresh; that could include updating product mix, branding, equipment & technology
Collaborate on merchandising, marketing & customized solutions to enhance customer experience, revitalize retail presence, & retain individual client satisfaction
Heavy communication, ensuring that projects are completed on time, within budget & meet predefined objectives
Knowledge of systems, equipment & point of sale technology, able to troubleshoot onsite as needed
Knowledge of products, planograms & client preferences
Assist with pricing & price audits in One Market
Ability to pull reporting to be used in client facing presentations or to leadership
Will notify a member of Senior Management of any information that would be beneficial in account retention