Retail Pharmacy Technician Float - Greater Metro Milwaukee Area

Advocate Health and Hospitals Corporation•Greenfield, WI

1d•Onsite

About The Position

This full-time Retail Pharmacy Technician Float position serves the greater Milwaukee area, based out of Greenfield, Wisconsin. The role primarily involves assisting licensed pharmacists with technical duties related to medication preparation and distribution. Key responsibilities include accurately selecting, preparing, and labeling medications, including hazardous drugs and controlled substances, and assisting with medication distribution tasks. The technician will also handle phone calls, manage daily pharmacy procurement, inventory control, and outdate checking. Documentation for controlled substances, nonsterile compounding, and sterile IV admixture (where applicable) are also part of the role, along with inspecting medication storage areas. Additional duties include completing medication admission histories, participating in quality improvement initiatives, and potentially training other pharmacy technicians. The position requires obtaining and recording patient demographic information, data entry into the pharmacy system, insurance verification, label generation, and cashiering, as well as developing competence in third-party billing. The technician must demonstrate knowledge and skills for age-appropriate patient care and may perform immunizations under pharmacist supervision if certified. A crucial responsibility is operating an Advocate Health-owned motor vehicle for medication and supply delivery. Advocate Health is the third-largest nonprofit, integrated health system in the U.S., providing care across multiple states and employing 155,000 teammates.

Requirements

High School Diploma or GED equivalent
Registration or licensure with state board of pharmacy per state of employment requirements
Must receive certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) within 18 months from start date, or sooner if in more stringent in state
No work experience required
Excellent verbal and written communication skills
Proven skills in working effectively with multiple departments and matrix organizational structures
Strong ability to influence and develop others to move toward common goals and outcomes
Strong organizational skills and the ability to work effectively with moderate guidance or direction
Effective critical thinking, creativity, problem solving, and decision-making skills
Expert knowledge of metrics utilized to measure revenue cycle quality and processes
Ability to lead a diverse group of teams

Responsibilities

Assists licensed pharmacist in technical duties related to preparation and distribution of medications
Accurately selects, prepares, and labels medications for patients including hazardous drugs and controlled substances
Assists with medication distribution tasks
Screens phone calls and routes as needed using proper telephone and voicemail etiquette
Assists in daily pharmacy procurement, inventory control, and outdate checking
Complete documentation required for removing, stocking, and wasting controlled substances, where applicable
Perform nonsterile compounding following proper USP standards, where applicable
Perform sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable
Inspects all assigned medication storage areas for adherence to storage policies
Completes and documents medication admission histories, as applicable at the facility level
Seeks additional duties when required work is done and accepts other duties as assigned
May participate in quality improvement initiatives to assure the excellence of departmental services
May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level
Abides by all organization policies and procedures and complies with all legal, regulatory, and accreditation standards
Supports area leaders regarding goals and work assignments
Obtaining and recording initial patient demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering
Develop competence in third-party billing functions
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served
May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable
Responsible for operating an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program