Outpatient Pharmacy Technician - Greater MKE Float

Advocate Health and Hospitals Corporation•Saint Francis, WI

1d•Onsite

About The Position

This full-time Outpatient Pharmacy Technician position involves covering shifts throughout the greater MKE area between 7:30 AM and 9 PM, including an every other weekend rotation and Holiday rotation. The role is with Advocate Health, the third-largest nonprofit, integrated health system in the United States, formed from Advocate Aurora Health and Atrium Health. Advocate Health provides care under Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. It is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care, headquartered in Charlotte, North Carolina. Advocate Health serves nearly 6 million patients, is involved in hundreds of clinical trials, and has Wake Forest University School of Medicine as its academic core. The system is recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. It employs 155,000 teammates across 69 hospitals and over 1,000 care locations, offering one of the nation’s largest graduate medical education programs. Advocate Health is committed to equitable care, providing over $6 billion in annual community benefits.

Requirements

Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board needs to be obtained within 1 year, or Pharmacy Technician Certified (CPhT) issued by the National Healthcare Association needs to be obtained within 1 year.
Patient facing teammates may be required to have three certifications: Immunization, BLS through an entity approved by Advocate Health and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.
High School Graduate.
1 year of experience in as a Pharmacy Technician or completion of the pharmacy technician trainee program.
Good mathematics skills and attention to detail essential.
Good communication (written and verbal) and interpersonal skills.
Basic computer skills.

Responsibilities

Provides distinctive, personalized care and services by listening, prioritizing, anticipating and responding to the needs of both internal and external customers and striving to exceed customer expectations.
Performs product ordering and processing in a timely manner identifying and resolving issues.
Dispenses medications, including restocking of automated storage devices.
Adheres to Aurora’s policies/processes and local, state and federal regulations for complete documentation of receipt, preparation, dispensing, return and destruction of controlled substances.
Accurately prepares non-sterile products.
Uses and maintains information systems and technology, automation and software.
Troubleshoots automation or technology failures or works with appropriate individuals to resolve.
Accurately enters medication orders in the computer system and effectively navigates within the electronic medical record to facilitate patient care (i.e. performs appropriate billing).
Triages phone calls including accurate understanding and interpretation of the issue, timely hand-off to another caregiver if appropriate, or timely resolution of those issues that the individual has deemed to address on their own.
Assists in training and shares knowledge with pharmacy caregivers, residents, and students.
Maintains up to date knowledge of department issues and complies with legal, regulatory, accreditation standards and Aurora policy and procedures.
Actively supports and participates in departmental efforts, including performance improvement activities, department committees, and/or shared governance activities.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on a teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.