Retail Personal Stylist - Grove LA
About The Position
Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 60 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com. At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Main purpose of the Retail Personal Stylist role: This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRD’s best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.
Requirements
- Extensive knowledge and previous experience in contemporary & luxury fashion, including extensive knowledge of the current fashion trends
- Strong knowledge of apparel construction and fabrication and size and fit
- Self-starter that thrives in a fast-paced sales environment
- Confident, with excellent communication skills, including written and verbal skills
- Proactive in identifying new opportunities and areas for improvement
- Embodies the style/aesthetic of the brand
- Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
- 3+ years Retail experience
- Experience in brick and mortar and/or ecommerce
- Strong computer literacy, including working knowledge of Excel and PowerPoint
- Proficient in Gmail
Nice To Haves
- Bachelor’s degree preferred
- Management a plus
Responsibilities
- Proven experience in working within a sales driven environment – deliver sales results in line with business growth targets
- Proactive sales approach – able to show initiatives/ideas to constantly improve the client experience and drive sales
- Customer centric – proven ability to foster and maintain personal relationships with clients to build brand loyalty
- Motivated and willing to go above and beyond to service the client
- Develop one-to-one client relationships through regular communication, and refer to individuals’ orders/returns history to enhance understanding of the client base and develop customer profiles
- Ensure that sales leads are identified and prioritized, as well as create and implement new selling ideas to ensure sales targets are met
- Increase spend of individuals and develop client loyalty though by understanding their needs and up-selling (whenever possible)
- Develop new client relationships, as well as, re-engage lapsed clients
- Review data to identify client preferences and purchasing patterns
- Provide weekly and monthly sales performance updates to management
- Ability to develop strong, synergistic relationships with a multitude of teams and personnel
- Ability to manage multiple tasks under strict deadlines
- Ability to demonstrate logical thinking and problem solving skills
- Strong multitasking, prioritization and organizational, skills
- Works closely with allocations team to stay up-to-date on new merchandise and or brands, as well as, exclusives
- Wherever possible, initiate face-to-face contact with your customers
- Cover for other Personal Stylists in their absence
- Must be able to work flexible hours to get the job done
Benefits
- hefty discount on items we carry – as in 50% or more off retail prices
- free weekly lunches
- pretty rad company parties
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
