Retail Performance Manager

Amplifon • Minneapolis, MN

89d • $95 - $105 • Hybrid

About The Position

We are seeking a dynamic Retail Performance Manager to drive store performance through data-driven insights and performance management routines across our franchise network. This role focuses on forecasting, budgeting, and leveraging analytics tools (Power BI, Excel, etc.) to identify trends, guide decision-making, and support continuous improvement. While collaboration with Sales and Franchise Owners is key, this is not a sales role—it's about enabling performance through data, process discipline, and actionable insights.
This role requires strong analytical and financial acumen, as demonstrated through expertise in Power Bi, advanced Excel skills, and forecast modeling. A successful Retail Performance Manager will demonstrate a commercial mindset and ability to influence across functions with strong communication and stakeholder management skills. This person should be comfortable working in a dynamic, fast-paced environment and be passionate about driving performance and growth through data-driven insights, financial discipline, and collaboration.

Requirements

• Bachelor’s degree required; Master’s preferred in Economics, Engineering, Statistics, or related field
• 5+ years of experience in performance management, FP&A, sales or account management or enablement, or retail or sales analytics.
• Strong analytical skills with an ability to interpret complex data, articulate insights, and support strategic conversations and decisions.
• Direct experience with Power BI and Excel to create dashboards and reports.
• Demonstrated ability to collaborate across functions and stakeholder groups.
• Strong commercial mindset and project management capabilities.
• Excellent communication, influencing, and presentation skills with the ability to convey complex information clearly and drive engagement.
• Ability to travel up to 20%, if needed

Nice To Haves

• Experience supporting or working within retail, sales, or franchise environments.
• Ability to balance strategic thinking with attention to detail; comfortable working in dynamic, fast-paced settings.
• Self-motivated and proactive, with strong ownership and initiative to improve processes and outcomes.
• Adaptable to change and innovation, with a growth mindset and collaborative approach.
• Familiarity with AI-driven analytics or modern retail technologies is a plus.

Responsibilities

• Lead monthly, quarterly, and annual forecasting and budgeting processes, integrating both top-down and bottom-up approaches.
• Provide weekly performance updates to leadership, highlighting key insights, commercial trends, financial and operational KPIs, and areas of opportunity.
• Utilize business intelligence tools (Power BI) and performance frameworks (reports and dashboards) to monitor and analyze KPIs, address performance gaps, identify growth opportunities, and sustain continuous improvement across the network.
• Partner with Sales, Marketing and Franchise Owners to design and execute strategies that optimize sales conversions, operational effectiveness, and in-store performance.
• Drive Retail Excellence (REX) initiatives across the Franchise Organization to improve adoption, drive operational efficiency, and increase store performance.
• Identify growth opportunities and promote continuous improvement across the retail network.

Benefits

• Medical, Dental, Vision, 401(k) with company match, and hearing aid benefits for employees & family
• Generous vacation, safe and sick leave, paid holidays, paid volunteer time off, and bereavement
• Tuition reimbursement and Employee assistance program for employees & family
• Access to our Wellness Hub, your go-to resource for holistic well-being, offering tools and support
• Continuous career development with access to Ampli-Academy (internal LMS), LinkedIn Learning, Coursera, team training, and more.
• Additional specialized training for career development
• Reimbursement for transportation (ex. parking downtown, bus or train)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level