Retail Optician Excellent Benefits!
About The Position
・Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism Address customer needs promptly and in a friendly manner, while actively seeking to understand their concerns, requests, and expectations. ・Understand and handle customer complaints regarding products, services, sales, or other matters with honesty and integrity, while taking initiative to find appropriate resolution.s ・Ensure speed, efficiency, and accuracy in creating eyewear products ・Foster a warm, vibrant, and friendly atmosphere by being a supportive and compassionate team member Eye exam pre-testing ・Actively participate in-store staff meetings to improve customer service, store operations, and sales goals. ・Provide appropriate training and support to less-experienced team members, and be a leader in demonstrating an exemplary work ethic. ・Adjust, fit, and assemble eyeglasses to suit each customer's unique preferences. ・Build team commitment to high standards of service, exceed customer expectations, and lead by example.
Requirements
- High school or equivalent (G.E.D) education
- One year of retail experience
- Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.
- Strong communication skills (verbal & written), including strong relationship-building skills.
- Ability to adjust priorities and manage time wisely in a fast-paced environment
- Ability to be on your feet most of the day or moving on the sales floor or stock room
Nice To Haves
- ABO Certification preferred
Responsibilities
- Ensure customer happiness with stellar customer service
- Address customer needs promptly and in a friendly manner
- Handle customer complaints
- Ensure speed, efficiency, and accuracy in creating eyewear products
- Foster a warm, vibrant, and friendly atmosphere
- Eye exam pre-testing
- Actively participate in-store staff meetings
- Provide appropriate training and support to less-experienced team members
- Adjust, fit, and assemble eyeglasses
- Build team commitment to high standards of service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
