About The Position

The Retail Operator Lead is responsible for ensuring all retail operations, including micro-markets, coffee bars, and office dining areas are maintained and serviced properly. Work in a timely and efficient manner to gather products, deliver and stock retail spaces, and respond to customer inquiries, while managing inventory and quality control.

Requirements

  • Required to demonstrate interpersonal and communication skills, both written and verbal
  • Basic math and counting skills required
  • Ability to work independently
  • Strong customer service skills to interact with client associates
  • Requires frequent lifting, carrying, pushing, pulling up to 50 lb.
  • Must be available to work flexible hours including evenings and weekends

Responsibilities

  • Schedules and assigns work assignments to a retail team and oversees the completion of tasks
  • May be responsible for the oversight or delegation of responsibilities within the Retail Sales operation
  • Conduct and attend daily shift huddles while communicating operational priorities
  • Visit multiple retail locations to maintain an organized workspace and upkeep of proper inventory storage and tracking as well as ensuring food safety and sanitation protocols are followed
  • Interact with and answer client and customer inquiries about retail offerings as well as feedback on products, set-up and execution of retail services
  • Upholding standards of operations that will ensure providing all clients and staff of the institution with a quality-controlled, satisfying, and appealing retail service. Such standards to be in accordance with established policy, pertinent recommendations of the American Correctional Association and applicable federal, state and local regulations
  • Coordinating administrative tasks
  • Driving deliveries (varies by location)

Benefits

  • Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
  • Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
  • Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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