Commissary Manager

Aramark

1d•Onsite

About The Position

The Commissary Manager supports the day-to-day management of on-site commissary operations at assigned correctional facilities. This role focuses on operational execution, customer service, inventory control, staff supervision, and contract compliance while serving as a key point of contact between Union Supply and facility leadership.

Requirements

High school diploma or GED required. Associate’s or Bachelor’s degree preferred.
2+ years of experience in operations, warehouse, retail, commissary, or supply chain environments.
Prior experience supervising or leading hourly employees.
Strong working knowledge of inventory control, order fulfillment, and basic warehouse operations.
Ability to manage multiple priorities in a fast-paced, structured environment.
Comfortable working on-site in a correctional facility and able to maintain required security clearance.
Proficient with basic computer systems, including inventory, payroll, and reporting tools.
Strong communication skills with the ability to interact professionally with facility staff, team members, and customers.
Ability to perform physical job requirements, including lifting and moving produc

Responsibilities

Ensure commissary orders are delivered accurately and on schedule.
Process inmate credits, damages, shortages, and replacements in a timely manner.
Address inmate complaints and grievances in accordance with policy.
Serve as a liaison between Union Supply and facility leadership.
Oversee on-site commissary warehouse operations, including picking, packing, shipping, and receiving.
Manage inventory control, including ordering, stocking, and reconciliation.
Monitor daily operations and resolve issues impacting service or efficiency.
Plan commissary operations around holidays, special events, and schedule changes.
Maintain accountability for Union Supply equipment, supplies, and inventory.
Ensure compliance with contracts, facility rules, and security requirements.
Maintain required correctional facility security clearance.
Process on-site employee payroll and complete required administrative reporting.
Recruit, train, and supervise commissary staff.
Conduct performance reviews and administer corrective action as needed.
Perform physical job duties, including lifting and moving product.
Travel between assigned client locations as needed.