Retail Operations Specialist

Alo Yoga•Beverly Hills, CA

5d•$75,000 - $85,000

About The Position

The Retail Operations Supplies & Store Administration Specialist plays a critical role in ensuring seamless day to day operations across Alo’s global retail fleet. This role owns key administrative programs, manages essential store supplies, and supports operational excellence by driving efficiency, accuracy, and proactive service for our field teams.

Requirements

1-2 years of experience in retail operations, preferably within a corporate or HQ environment.
Strong organizational and multitasking skills; ability to adapt in a fast-paced, evolving environment.
Collaborator with the ability to influence and build relationships across teams and vendors
Excellent written and verbal communication skills, with a focus on clarity and professionalism.
Proficiency in Microsoft Office Suite; experience with retail communication or task management platforms preferred.
Demonstrated ability to manage complex workflows with attention to detail and follow-through.
Ability to travel to Alo stores as needed.

Responsibilities

Administer and optimize store supply ordering tools, including catalogs, budgets, and inventory systems.
Maintain up-to-date policies, procedures, and reference documentation for store operations.
Update and evolve supply catalogs based on business needs, field feedback, and operational improvements.
Monitor supply inventory levels and partner with cross-functional teams to forecast replenishment needs.
Forecast and manage bulk purchases for company-owned supplies to prevent stockouts.
Oversee purchase order and invoicing workflows related to store supplies.
Manage daily and weekly approval processes, addressing exceptions with accuracy and urgency.
Triage and resolve store supply tickets within defined SLAs.
Partner with Distribution Centers and 3PLs to maintain supply accuracy and ensure on-time processing.
Collaborate with the New Store Openings team to ensure new locations are equipped to brand and operational standards.
Oversee the Ramp store credit card program, managing new and terminated employee workflows in partnership with Finance.
Maintain and communicate Store T&E policies, ensuring compliance and visibility.
Track and report on store credit card spend, auditing for exceptions and trends.
Administer store parking and transit programs.
Maintain and distribute the global store roster, ensuring accuracy in district alignments and contact details.
Pivot to support other retail workflows, initiatives, and projects based on business need.