CDI - Retail Operations Manager F/H

Ami Paris•New York, NY

12d

About The Position

The Retail Operations Coordinator will be based in New York. He will closely work with the US Retail team and other departments as well as the Paris Headquarters (Retail Operations, Merchandising, Supply Chain, IT, etc.).This role focuses on driving efficiency, consistency, and compliance across all stores, ensuring that every aspect of retail execution supports both profitability and brand integrity. This role will be responsible for building scalable retail processes, streamlining operational systems, and ensuring store teams have the tools, training, and support needed to deliver best-in-class performance. Currently, AMI PARIS will have 6 stores in North America by the end of 2025, with the plan of opening new stores in 2026.

Requirements

Master’s degree
5-6 year experience in Retail or Consulting
Proficiency in Microsoft Excel and PowerPoint
Strong knowledge of Cegid is a significant plus
Positive, enthusiastic, and resourceful, excellent communication skills - well-developed interpersonal skills,good listener
Excellent analytical and organizational skills
Ability to effectively collaborate with all functions in the organization
A collaborative team player, attentive to team and company-wide success as well as individual performance

Responsibilities

Support the Retail team in their daily operations and collaborate with Headquarters to ensure store operations procedures are in line with internal policies and guidelines
Monitor and control merchandise flows (receiving / shipping / processing / end of seasons)
Optimize and monitor distribution planning (auto-replenishment, in-store minima, tracking of potential delays)
Oversee daily inventory control in stores (e.g., discrepancies, negatives in stock)
Monitor and secure monthly stock accuracy by ensuring all transfers, exceptional movements, and end-of season operations are correctly processed in Cegid (ERP system) for monthly closing
Responsible for the bi-annual inventory process, including preparation, execution, and reporting, ensuring accurate and timely submission to accounting
Regularly review and challenge service providers’ performance and contracts, in collaboration with the Regional Finance Director, to optimize costs and improve operational efficiency
Continuously assess each store’s operational needs and manage replenishment of supplies accordingly, ensuring optimal stock and cost efficiency
Coordinate Retail Operations supplier invoices by verifying accuracy, tracking payments, and maintaining consistent communication with providers
Connect with stores during monthly financial closing and support them in providing accounting documents,analyze stock if needed, explain exceptional transactions
Master AMI Paris tools and systems, providing team support and facilitating information updates (act as Cegid referent)
Contribute to the implementation of new processes within Retail team
Support the store teams in the production of in-store marketing events
Act as the main contact for store maintenance, proactively monitoring boutique conditions to anticipate issues and ensure AMI standards are met
Manage maintenance incidents and quotes in collaboration with the Regional Finance Director and HQ Store Planning
Oversee recurring maintenance programs (HVAC, cleaning, lighting, repairs) with approved providers
Track and manage the annual maintenance budget, ensuring accurate expense follow-up and regular reporting to the Regional Finance Director
Lead all operational aspects of new store openings, acting as the main liaison between local teams and HQ departments (Supply Chain, Merchandising, IT, Architecture, etc.)
Maintain and update the master checklist for store openings to ensure all steps are completed across departments
Lead kick-off meeting with HQ and coordinate work that needs to be done across departments
Monitor and facilitate the completion of all projects on a timely basis within budget
Ensure thorough communication with all internal and external merchant teams, construction managers,consultants and agencies