Retail Operations Intern

Heritage Cooperative•Delaware, OH

40d•Onsite

About The Position

Retail Management Internship: Run a Branch, Build Your Career! Are you a future manager, entrepreneur, or sales leader? Forget stocking shelves all summer. Our Retail Branch Management Internship throws you right into the heart of the business, giving you hands-on experience in leadership, sales strategy, and customer relationship management at one of our agricultural retail locations. You'll work directly with the Branch Manager, learning exactly what it takes to run a successful, customer-focused enterprise from day one. The Internship Challenge: Beyond the Counter This isn't just a summer job; it's a deep dive into branch operations. You'll spend May through August on-site at our New Philadelphia or Lisbon, Ohio location, learning every facet of our retail business, from inventory flow to team coordination. Your mission is to understand and improve: Daily Operations: Mastering cash handling, inventory management, and store presentation. Sales Strategy: Monitoring performance, implementing promotional campaigns, and analyzing sales reports. Team Leadership: Contributing to scheduling, task coordination, and observing key managerial decision-making.

Requirements

Academic Standing: Currently pursuing a Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.
Interest: Strong interest in retail operations, sales, and management.
Skills: Excellent communication and interpersonal skills.
Work Ethic: Proactive, organized, and eager to learn.
Software: Basic proficiency in the Microsoft Suite (Excel, Word, Outlook, PowerPoint) or similar tools.
License: Valid driver's license with acceptable MVR (required for travel/site needs).

Nice To Haves

Experience: Prior retail or customer service experience.
Leadership: Leadership or team coordination experience (e.g., student organizations, volunteer roles).
Mindset: Analytical mindset with attention to detail.

Responsibilities

Operational Control: Assist with day-to-day branch activities and ensure superior customer service, upholding our Core Values.
Merchandising & Sales: Collaborate with teams to execute in-store displays and promotions, and help track sales performance.
Data & Analysis: Analyze sales and operational data to spot opportunities for improved efficiency and profitability.
Compliance & Safety: Help maintain adherence to company policies and safety standards (including training related to agricultural products and chemicals).
Management Exposure: Observe and participate in decision-making, problem-solving, and conflict resolution alongside the Branch Manager.

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