Retail Operations Admin

Atlanta Braves•Atlanta, GA

About The Position

If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us! POSITION OVERVIEW: This position will be an instrumental part of the Atlanta Braves Retail Department with the focus on assisting the Retail Operations team with essential tasks to help drive success of the department. The Braves Retail Operations Administrator will join a department that strives to provide a memorable shopping experience for fans visiting Truist Park by providing outstanding customer service and a superior selection of Braves merchandise.

Requirements

Proactive, organized and detail-oriented person who can prioritize and follow through with minimal supervision
Ability to work effectively and relate well with individuals of diverse backgrounds and within all levels of the company
Ability to work in a fast-paced environment and manage multiple tasks
Customer service-oriented
Highly effective interpersonal and communication skills (written and verbal)
Able to work some evenings, weekends, and occasional holidays
Must be able to lift up to 45lbs and stand for long periods of time
Microsoft Office (Word, Outlook, Excel and PowerPoint) proficiency
Must be a team player, who cares about the team's work and success

Nice To Haves

Sports retail experience preferred

Responsibilities

Oversee all hiring workday items for new employees including interview scheduling, onboarding, obtaining employee hire information, and communications for all new hires.
Assist Operations Manager and Clubhouse Store Manager with all retail responsibilities dealing with all store locations.
Support operations training sessions and events for staff.
Assist with all store inventory cycle counts, physicals, and other tasks as assigned.
Assist in the daily store operations that include opening/closing procedures, bank reporting, customer service, and all duties dealing with merchandise presentation and selling.
Assist in all areas of the retail mobile order program.
Support operations coordinator in retail suite order and event order operations.
Assist in the operation of the RFG store location which includes inventory control, staffing, and daily operations.
Assist with phone/email responses to fan feedback, questions, or orders.
Participate in annual inventory.
Provide supervisory coverage in any or all retail store locations as needed.
Assist with all other departmental duties as assigned.