F&B - Retail Manager

Dufry Careers•Miami, FL

15d•$69,700 - $82,000•Onsite

About The Position

The Food & Beverage Manager leads our Grab‑and‑Go and broader F&B operations at Miami International Airport, overseeing a business that generates up to $5M in annual sales. This role is responsible for driving operational excellence, ensuring strong financial performance, maintaining brand and regulatory compliance, and fostering a positive work environment, all while delivering an exceptional customer experience.

Requirements

Minimum 5–7 years of F&B management experience within the convenience or grocery industry
Inventory and receiving experience required; SAP knowledge is a plus
At least 3 years of P&L management experience.
Ability to interpret financial reports and KPIs (sales, labor cost, inventory turnover).
Knowledge of food safety regulations and compliance standards.
Strong leadership, delegation, and team development skills.
Excellent problem-solving, decision-making, and communication abilities.
Ability to manage multiple priorities and drive operational excellence.
Utilize planogram experience to ensure proper product placement, merchandising standards, and consistent store presentation
SERVE SAFE Cert will need to be obtained if hired.
Requires a varied schedule, including opening, peak, and closing shifts to monitor operations and staff performance

Nice To Haves

SAP knowledge is a plus

Responsibilities

Manage operations and inventory for our Grab‑and‑Go program, including all coolers and food offerings across our 11 retail locations.
Utilize planogram experience to ensure proper product placement, merchandising standards, and consistent store presentation
Partner with the Stock and Inventory team to ensure all coolers and retail locations remain fully stocked at all times.
Ensure smooth opening and closing operations, hold Shift Managers accountable for completing checklists and maintaining standards.
Lead workforce planning, scheduling, and shift coverage; participate in interviewing, hiring, promotions, and terminations when needed.
Take full ownership of P&L performance; review operational and financial reports to drive revenue growth and meet profitability goals.
Oversee ordering, receiving, and vendor partnerships; ensure equipment is maintained; reduce waste and support food donation initiatives.
Ensure compliance with brand standards, CBAs, lease requirements, and landlord expectations
Provide ongoing training on planograms and train staff on updated systems and processes.
Resolve complex customer and team concerns
Maintain strict compliance with all federal, state, and local health and safety regulations; train the team on safety protocols and audit readiness.
Use management tools such as POS, inventory systems, and scheduling software