Retail Manager 2
About The Position
Let your passion for people be the driver of your success! Sodexo is seeking a dynamic Retail Manager at the University of Mary Washington, a highly regarded public institution known for its strong academics, vibrant campus life, and commitment to student success, located in historic Fredericksburg, VA. This Retail Manager will bring a passion for customer service and a strong understanding of branded retail food concepts. Supporting campus Retail, Concessions, and occasional Catering operations - this role is an ideal fit for a proven leader with experience in hospitality and campus dining. Sodexo has a long-standing partnership with the University of Mary Washington, working collaboratively to deliver innovative dining programs that enhance campus life. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining our team at UMW offers the opportunity to positively influence student well-being, support a thriving campus community, and contribute to a dining program rooted in quality, sustainability, and exceptional service.
Requirements
- a history of strong leadership and excellent communication skills
- prior experience promoting national brands with clients and customers in a campus environment
- proven client relationship and customer service skills
- Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year
Responsibilities
- identify customer needs and expectations
- ensure that Sodexo and customer goals are aligned and met
- educate and develop rapport with clients and promote partnerships
- promote a customer/client-centered culture that strives to exceed customer and client needs
- coordinate all unit catering initiatives to drive sales growth and track results.
- maintain and improve service level, resulting in increased customer satisfaction
- ensure all HACCP standards are followed
- demonstrate resourcefulness and quick responsiveness to client and customer requests.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
