Retail Manager I

Areas USA, Inc
14d

About The Position

Support the Unit General Manager in overseeing retail operations by helping deliver exceptional results, reinforcing a great culture, and maintaining strong client relationships. Assist in achieving financial, operational, and customer service objectives while promoting a best-in-class work environment. Ensure proper training and supervision of all personnel during assigned shifts to deliver prompt, courteous service in a manner that complies with Retail standards and company policies and procedures.

Requirements

  • Minimum High School Diploma, some college preferred.
  • 1-2 years retail management experience.
  • Excellent communication skills.
  • Strong organizational skills.
  • Strong customer service skills.
  • Must be able to adapt to a diverse workforce.
  • Ability to assist leadership team in reaching organizational objectives and goals.
  • Basic understanding of P&L goals for the location including labor, sales, and cost of goods.

Responsibilities

  • Understand completely all policies, procedures, standards, specifications, guidelines, and training programs for the retail concept.
  • Check quality standards upon delivery of merchandise and store supplies.
  • Assist in the ordering of retail supplies including merchandise, display materials, store supplies and packaging materials.
  • Resolve customer complaints about product quality or service through company standards.
  • Maintain store presentation standards. Monitor actions of staff and customers to ensure that health and safety standards are followed in adherence to state and local guidelines.
  • Follow proper record keeping adhering to Areas standards.
  • Assists in the preparation of all required paperwork, including forms, reports, and schedules in an organized and timely manner.
  • Arrange for maintenance and repair of equipment and fixtures (as needed).
  • Maintain opening and closing procedures and security standards.
  • Advises concept manager to the performance of associates.
  • Ensure all employees are following the company dress code guidelines.
  • Monitor merchandise presentation and sales methods to ensure compliance with brand and company specification and standards.
  • Perform any other duties as assigned by supervisor.

Benefits

  • We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options.
  • Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match.
  • Plus, enjoy access to discount programs for travel and entertainment and a location meal program.
  • In addition, this position is bonus eligible.
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