Retail Manager 2

Sodexo Careers•Chattanooga, TN

1d•Onsite

About The Position

Sodexo is seeking a Retail Manager 2 to lead retail food service operations at Erlanger Baroness Hospital in Chattanooga, TN. This is a hands-on leadership role overseeing up to 25 hourly associates across 7 retail food service outlets . The Retail Manager 2 will be responsible for daily execution of operations, team engagement, customer satisfaction, and financial performance, while maintaining Sodexo’s high standards for food safety, quality, and service. This role is ideal for a Sodexo Retail leader or a Fast Casual General Manager with strong operational and people leadership experience looking to transition into healthcare dining. What You'll Do Lead and support day-to-day retail food service operations across multiple outlets , ensuring consistent quality, service, and cleanliness Directly manage, coach, and develop up to 25 frontline associates , including training, performance management, and engagement Maintain a hands-on presence in operations, including light food prep, service, and floor leadership as needed Create and manage staffing schedules , ensuring appropriate coverage while controlling labor costs Process timekeeping and payroll accurately and on time, o versee cash handling, POS systems Ensure compliance with food safety, sanitation, and Sodexo standards What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring 2+ years of management experience in retail food service, Fast Casual, QSR, or similar high-volume concepts Sodexo experience preferred , but not required Strong background in team leadership, scheduling, and payroll Comfortable being hands-on in food preparation and service Knowledge of cash management, inventory, and operational controls Proven ability to lead through customer service and accountability Computer skills and comfort using POS and workforce management systems Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements Minimum Education Requirement - High School Diploma or GED or Equivalent Minimum Management Experience - 1 year

Requirements

2+ years of management experience in retail food service, Fast Casual, QSR, or similar high-volume concepts
Strong background in team leadership, scheduling, and payroll
Comfortable being hands-on in food preparation and service
Knowledge of cash management, inventory, and operational controls
Proven ability to lead through customer service and accountability
Computer skills and comfort using POS and workforce management systems
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year

Nice To Haves

Sodexo experience preferred , but not required

Responsibilities

Lead and support day-to-day retail food service operations across multiple outlets , ensuring consistent quality, service, and cleanliness
Directly manage, coach, and develop up to 25 frontline associates , including training, performance management, and engagement
Maintain a hands-on presence in operations, including light food prep, service, and floor leadership as needed
Create and manage staffing schedules , ensuring appropriate coverage while controlling labor costs
Process timekeeping and payroll accurately and on time, o versee cash handling, POS systems
Ensure compliance with food safety, sanitation, and Sodexo standards