Retail Loss Prevention Officer

Valcor Security • West Hollywood, CA

23d • $20 - $21 • Onsite

About The Position

Valcor Security is hiring experienced Retail Loss Prevention Officers for a high-traffic store at The Grove. This position requires a polished, sharp, and highly attentive officer capable of working in a premium retail environment. Candidates must demonstrate strong presence, discipline, and the ability to maintain a high standard of customer interaction while proactively preventing theft. Loss Prevention experience and store retail experience are mandatory. Law enforcement professionals, retired or off-duty, and military veterans are strongly encouraged to apply. Compensation $20 to $21 per hour plus performance-based bonuses

Requirements

• Valid BSIS Guard Card
• Loss Prevention experience in a retail store environment
• Retail store customer service or sales-floor experience
• Strong communication and interpersonal skills
• Professional, sharp, clean presentation suitable for a high-end retail setting
• Ability to stand and remain active throughout the entire shift
• Reliable transportation
• Ability to follow protocol and maintain chain of command
• Weekend and evening availability required

Nice To Haves

• Military or law enforcement background considered a strong advantage

Responsibilities

• Active Floor Presence: Maintain a continuous presence throughout the store, monitor customer flow, and ensure a safe and organized environment based on operational standards in the proposal.
• Loss Prevention Operations Identify suspicious behavior with strong situational awareness
• Monitor high-risk zones
• Conduct fitting room article counts
• Perform receipt verification when appropriate
• Assist staff during peak traffic periods
• Professional Customer Interaction: Maintain a clean, sharp, well-groomed appearance at all times.
• Engage customers politely while remaining discreet and observant.
• Incident Response: Respond immediately to disturbances, coordinate with mall security and law enforcement, and document incidents accurately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed