Loss Prevention Officer

Mainsail Lodging & Development•Spartanburg, SC

14d•Onsite

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Performs Hotel grounds patrols and building to maintain order, enforce rules/regular and ensure observance of applicable laws.

Requirements

High school graduate
One-year security experience preferred
Valid Drivers’ License/State of Florida
Good communication skills
Working understanding of Mainsail rules and regulations, along with local laws
Use reason and judgment in dealing with different types of people based on provided training
Ability to think clearly and react quickly in emergencies
Ability to sit or stand for extended periods of time
Ability to bend
Ability to lift, pull 50 lbs
Ability to communicate clearly
Ability to work long hours as needed
Must be able to read and understand directions.
Must be able to communicate with guest / customers to understand needs and convey solutions.
Must be able to manage multiple priorities.

Responsibilities

Patrol lobby, common areas and Associate areas regularly
Communicate with management, investigate disturbances, complaints.
Complete necessary paperwork (shift reports and incident reports), e-mail pass-on and route as necessary
Obtain assistance for accident victims
Act as example for safety and security practices
Utilize judgment regarding courses of action towards troublesome guests
Assists management and enforcement officers in emergency situations
Ensure all guest/Associate contact is professional and courteous
Performs related duties to include assistance with deliveries, tasks initiated by supervisors
Attend meetings as required
Other duties as assigned
Be familiar with the organization of the Hotel and know the function of each department.
Attend meetings / training as required by management
Perform other duties as requested by management
Following ergonomic safety practices re: lifting and movement; using standard safe trade practices using personal protective equipment
Use of OSHA-mandated and/or proper/accepted work practices (e.g., lockout-tag out, confined space , “hot work” work above ceiling practices)