Retail Loan Transaction Manager

Busey Bank•Champaign, IL

8d•$71,000 - $90,548

About The Position

The Retail Loan Transaction Manager will provide leadership and management to the Enterprise Loan Transaction staff and all functions related to that department for the global organization. This includes overseeing various servicing related processes including loan payment processing, account reconciliation, issue tracking and resolutions, internal and external client requests via phone, email service event, compliance with internal and external regulatory requirements, creation of policies, procedures for Retail loan servicing department, and assisting with preparation of responses to internal and external audit findings. This position also ensures cohesiveness between the front line, back-office departments and Enterprise Loans Leadership team.

Requirements

Strong oral and written communication skills
Strong organizational and time management skills
Retail loan documentation, credit arrangements, bank products, and accounting systems
Bank regulations and compliance issues
Continual attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines
Work in a fast-paced environment with demonstrated ability to prioritize projects
Identify, problem solve, and exercise exceptional use of good judgment with respect to issues/circumstances as they arise
Conform to all safety rules and use all appropriate safety equipment
Work independently and part of a team
Requires bachelor’s degree in business, Finance, Accounting, or Economics OR equivalent years of relevant work experience
Requires 5 or more years of experience in Commercial loan operations or loan accounting department
Requires knowledge of Microsoft Office

Responsibilities

Management of Retail Loan Transaction staff and all daily functions performed by the group to ensure they are performing the necessary job duties at the expected level
Assist with the creation and on-going maintenance of departmental policies and procedures, including adherence by staff
Maintain Service level standards for team with metric reporting and accountability measures
Remain up to date on all Bank policies and procedures, documentation and applicable state/federal regulations and requirements to ensure loan quality; ensure overall department adherence to daily operating standards concerning compliance with federal/state regulations and internal bank risk control standard
Ensure cohesiveness between the front line and back-office departments by acting as a resource for other departments