Retail Leadership - West

BROAD RIVER RETAIL•Greenville, SC

41d•Onsite

About The Position

RETAIL LEADERSHIP CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry. AT A GLANCE Broad River Retail is currently hiring for multiple retail leadership positions within the posted region. General Manager: Leads overall store performance by driving sales results, developing a high-performing team, and ensuring an exceptional customer experience while upholding Broad River Retail’s mission and standards. Associate General Manager: Supports the General Manager in driving store performance by assisting in leading the sales team, reinforcing operational standards, and coaching associates to deliver outstanding guest experiences. Senior Sales Manager: Drives personal and team sales success while developing leadership skills through hands-on selling, coaching associates, and executing the company’s proven sales process. DAY IN THE LIFE AS THIS MEMORY MAKER Depending on the role you are hired for, Job Duties may entail: Champion Broad River Retail’s mission, values, and customer beliefs in every interaction with guests and team members. Lead and support daily sales activities by coaching Home Furnishing Consultants and reinforcing a consistent, customer-focused sales process. Drive store performance by monitoring key metrics such as revenue, sales per guest, sleep sales, and protection plans. Deliver an exceptional guest experience by actively engaging customers on the showroom floor and ensuring their needs are exceeded. Recruit, develop, and retain top talent while fostering a culture of accountability, growth, and teamwork. Maintain showroom standards including cleanliness, merchandising, and accurate price tagging to create a welcoming shopping environment. Collaborate with leadership to review store performance, identify opportunities, and implement strategies that improve results. Continuously seek opportunities to improve processes, technology, and personal leadership effectiveness. MEMORY MAKER PERKS & BENEFITS: Salary is based on numerous factors, including experience, knowledge and skill. Performance based bonus potential. Medical, dental, vision, and life insurance options. Paid time off and 401K matching contribution. Employee discount (40%) at BRR locations. Internal Opportunities for career growth and advancement. OUR COMMITMENT TO YOU: Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self. QualificationsWORKPLACE ENVIRONMENT This is an in-store position that is primarily performed on the sales floor and customer-facing. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required. Candidates must be able to perform the essential physical requirements to accommodate the functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

Responsibilities

Champion Broad River Retail’s mission, values, and customer beliefs in every interaction with guests and team members.
Lead and support daily sales activities by coaching Home Furnishing Consultants and reinforcing a consistent, customer-focused sales process.
Drive store performance by monitoring key metrics such as revenue, sales per guest, sleep sales, and protection plans.
Deliver an exceptional guest experience by actively engaging customers on the showroom floor and ensuring their needs are exceeded.
Recruit, develop, and retain top talent while fostering a culture of accountability, growth, and teamwork.
Maintain showroom standards including cleanliness, merchandising, and accurate price tagging to create a welcoming shopping environment.
Collaborate with leadership to review store performance, identify opportunities, and implement strategies that improve results.
Continuously seek opportunities to improve processes, technology, and personal leadership effectiveness.