Retail Labor Engineer

SpartanNash • Grand Rapids, MI

33d

About The Position

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 850 76th Street S.W. - Byron Center, Michigan 49315 Job Description: Position Summary This position will be responsible for retail store labor forecasting and scheduling, developing labor standards, workforce planning, monitoring performance, and reporting results to store and retail operations experience.

Requirements

• Bachelor’s degree in business administration, analytics, industrial engineering or related field, or equivalent work experience.
• 5+ years of experience in industrial engineering, retail scheduling, workforce management, or budgeting/financial analysis.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Workforce Management/scheduling tools.
• Strong interpersonal and communication skills to coordinate across teams and present insights.
• Excellent analytical skills and proficiency in data analysis, budgeting, and planning.
• Strong attention to detail.
• Excellent project management capabilities and the ability to lead multiple initiatives and projects.
• Understanding of retail operations, labor laws, processes, and financial regulations.
• Ability to travel up to 50%.

Responsibilities

• Labor Forecasting and Scheduling: Use analytical tools to analyze historical sales and traffic data to forecast labor needs by store, department, and time of day.
• Develop labor models that align staffing levels with expected customer demand.
• Collaborate with store leadership to create optimized schedules that meet both business needs and employee availability.
• Labor Standards Development: Establish time standards for key tasks (e.g., stocking, cashiering, etc).
• Conduct time and motion studies to validate labor standards.
• Update labor standards based on changes in store layout, technology, or processes.
• Workforce Planning: Determine optimal staffing levels for new store openings or remodels.
• Support seasonal labor planning and hiring strategies.
• Align labor plans with corporate budgets and productivity goals.
• Performance Monitoring & Reporting: Track labor utilization and productivity metrics across stores.
• Identify variances between forecasted and actual labor usage.
• Provide actionable insights to improve labor efficiency and reduce overtime.
• System & Tool Management: Maintain and configure workforce management systems.
• Oversee the training of store leaders on the scheduling tools and labor planning best practices.
• Ensure compliance with labor laws and company policies in scheduling practices.
• Cross-Functional Collaboration: Partner with HR, Finance, and Operations to align labor strategies with broader business goals.
• Communicate labor expectations and changes to field leadership and store teams.
• Support management initiatives related to labor planning.
• Participate in special projects and strategic initiatives; provide ad hoc sales and financial analysis as requested.
• Performs other duties as assigned.

Benefits

• As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
• SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging.
• We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees