Retail Integrity Manager

Albertsons•Arlington, TX

About The Position

The Retail Integrity Manager is responsible for ensuring all store scanning and pricing operations comply with the Company’s Scan and Scale Accuracy Policy to protect retail integrity across the division. This role leads and mentors Assistant Retail Integrity Managers to strengthen operational excellence across all departments, driving compliance, accuracy, customer trust, sales, and profitability. The position ensures adherence to company policies, regulatory requirements, and retail integrity programs while supporting customer service initiatives through consistent execution.

Requirements

Bachelor’s degree in business or a related field preferred, or equivalent experience
Minimum of five (5) years of retail store operations experience preferred
Experience Demonstrated experience in retail operations with strong knowledge of scan coordination and pricing accuracy
Prior experience with retail scanning systems or scanning service organizations preferred
Strong understanding of Point‑of‑Sale systems, pricing files, and retail applications
Working knowledge of company scanning, price maintenance systems, and audit processes
Excellent verbal and written communication skills, including group presentations and training delivery
Strong leadership, coaching, and performance‑management skills
High level of organization, attention to detail, and ability to manage multiple projects simultaneously
Analytical skills with the ability to interpret data and prioritize tasks in a fast‑paced environment
Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and internet‑based tools

Responsibilities

Ensure all scanning and pricing operational procedures comply with the Company’s Scan and Scale Accuracy Policy across all stores
Lead execution of retail integrity programs in accordance with Store Support Center and Front End Operations guidelines
Manage compliance with company policies and local, state, and federal retail pricing regulations
Ensure corrective action and documentation are completed for all Weights and Measures compliance audits
Lead and support divisional customer service initiatives related to retail integrity
Communicate corporate marketing, promotional, and pricing programs to store front‑end teams
Support consistent execution of promotions and advertising with minimal store‑level intervention
Resolve customer pricing and scanning concerns in compliance with Customer Call Center standards
Mentor Assistant Retail Integrity Managers to train all store departments on retail integrity standards
Coach and develop Assistant Retail Integrity Manager trainees and identify qualified Lead Scan Coordinators
Deliver training and program communication related to pricing and compliance requirements, including: Weights & Measures WIC and Food Stamp programs Controlled substances Age‑restricted sales Tax laws and exemptions
Coordinate retail integrity initiatives through Assistant Retail Integrity Managers and the Area Retail Integrity Lead Program Partner
Partner with Category Management teams to support divisional execution and store‑level compliance
Manage quality control processes supporting promotional and ad pricing accuracy
Coordinate with IT Service Managers and Installation Services teams regarding store system installations and upgrades
Monitor the impact of retail integrity on company profitability using POS systems, host pricing files, and marketing analytics tools
Publish retail integrity compliance metrics weekly for divisional and corporate leadership
Review audit results with divisional leadership and recommend corrective actions requiring approval
Focus on cost control through maintenance contracts and scan‑related invoicing
Partner with Front End Systems, Operations, and other corporate functional areas to support retail integrity programs
Stay current on tax law changes, including special holiday exemptions, and ensure effective communication and execution in stores