Retail General Manager
Visionworks•Cypress, TX
•Onsite
About The Position
Visionworks is seeking charismatic individuals to bring 'care' back to the vision care industry. The General Manager (GM) role is a leadership position, focusing on both people and business aspects. The GM is expected to be a smart, business-savvy self-starter proficient in profitability and driving success. This role involves managing a service-driven team to ensure a seamless, human, and bold patient and customer journey from doctor appointment to eyewear pickup.
Requirements
- HS Diploma or GED required
- Three (3) or more years of related experience required
- Licensed GMs must have a current State Opticians License
Nice To Haves
- Bachelor’s degree preferred
- Optical management experience preferred
Responsibilities
- Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
- Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
- Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
- Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
- Remove obstacles and find resolution in the patient/customer experience when needed
- Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals
Benefits
- Vision Coverage
- Paid Parental Leave
- Bereavement Leave
- 401 (k) Savings Plan
- Paid Time off
- Milestone anniversary awards
- Medical, Dental for Full Timers
- Exclusive employee discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
501-1,000 employees
