Retail General Manager

Visionworks • Washington, DC

1d • Onsite

About The Position

Visionworks is seeking charismatic individuals passionate about vision care to be the heart of their brand. The General Manager (GM) role is for a smart, business-savvy self-starter who understands profitability and drives success. The GM will lead a service-driven team to ensure a seamless, human, and bold patient and customer journey from doctor appointment to eyewear pickup.

Requirements

• HS Diploma or GED required
• Three (3) or more years of related experience required
• Licensed GMs must have a current State Opticians License

Nice To Haves

• Bachelor’s degree preferred
• Optical management experience preferred

Responsibilities

• Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Remove obstacles and find resolution in the patient/customer experience when needed
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Benefits

• generous, competitive benefits package (for our part timers, too!)
• exclusive employee discounts
• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees