Retail Food Service Manager

Aramark Corp.•Fort Worth, TX

44d

About The Position

Aramark Healthcare+ is seeking candidates for a Retail Food Service Manager position, to oversee retail dining operations at Baylor Scott & White All Saints Medical Center, located in Fort Worth, TX. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.

Requirements

Bachelor's degree or equivalent experience
1+ years of Retail Food Service Management experience required
Experience with marketing, merchandising and cash handling required
Must be able to lead people and process as well as manage multiple outlets.
Strong customer service and computer skills required

Nice To Haves

Starbucks or Specialty Coffee Shop experience is a plus

Responsibilities

Manage Front of House (Multi site retail outlets: Cafeteria, Coffee Shop, Quick Service, Gift Shop and C-Store/Micromarket) dining operations
Develop and implement retail services plan to improve service, quality and profitability of service areas.
Maintain effective working relationships with other departments to provide a unified retail experience for customers.
Manages marketing, merchandising and cash handling procedures.
Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
Maintains effective client and customer rapport for mutually beneficial business relationships
Drives customer service and tracks and responds to survey results.
Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
Assists in location forecast and accounting; tracks sales trends and drives sales.
Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.