Retail Experience Specialist (Texas)

Automated Media Inc.•Prior Lake, MN

4d•$72,000 - $85,000

About The Position

The Retail Experience Specialist (RES) will play a pivotal role in enhancing the wheel and accessory sales capabilities of dealerships. The primary focus of this position is to educate, train, and support dealerships in understanding the importance and benefits of selling wheels and accessories, qualifying customers effectively, and delivering an exceptional customer experience. The RES is responsible for specific Metro Market areas, requiring travel within those regions and periodic travel to headquarters for training and planning.

Requirements

Bachelor’s degree or equivalent work experience
Minimum 3 years of experience in sales, preferably within the automotive or wheel and accessory industry, or equivalent experience in related environment
Strong understanding of wheel and accessory products, services, and market trends.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Travel within Metro Market areas and occasionally to headquarters up to 90% travel.
Proficiency in Microsoft Office Suite and data analysis tools.
Valid driver's license in good standing and reliable transportation.

Responsibilities

Develop and implement effective business strategies for identified Metro Market Dealers to drive wheel and accessory sales and customer satisfaction.
Establish and maintain growth with identified Metro Market Dealers through ongoing support and engagement.
Foster and maintain positive relationships with key business partners for the identified Metro Market Dealers, including wheel and accessory suppliers and business centers.
Provide in-person training and support to identified Metro Market Dealers, with a focus on wheel and accessory sales.
Dedicate 80% of scheduled time to in-dealership support and training.
Conduct website tutorials for dealerships.
Equip dealerships with selling tools based on best practices and current program initiatives.
Assist dealerships with Point-of-Sale displays to enhance wheel and accessory visibility.
Provide weekly status updates to Dealer Development Consultants (DDC) Assoc. Director of Field S and Program Management
Collaborate with dealerships to improve and support Service Drive processes and Best Practices.
Collaborate with DDC on program promotions and engage dealerships to maximize participation.
Submit AMI expenses on a weekly basis.
Document all program interactions and dealer comments for effective tracking and reporting.
Other Duties as Assigned