RETAIL DINING SERVICES DIRECTOR II - RETAIL - EASTERN CONNECTICUT STATE UNIVERSITY

Compass Group•Windham, CT

19d•$70,000 - $80,000•Onsite

About The Position

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job SummaryChartwells Higher Education is seeking a self-motivated individual for the Retail Director of Dining Service II position at the Eastern Connecticut State University in Windham, CT! In this role, you will advise and provide hands-on support in the day-to-day operations and financial success of the retail food service operations on campus. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance professionally and make an immediate impact on our food service operations.

Nice To Haves

Associate degree preferred.
Five or more years of operational food service management experience.
Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
Strong leadership abilities with validated experience in supervising and developing staff.
Excellent organizational skills and ability to prioritize optimally.
Outstanding customer service skills with a dedication to maintaining high standards of quality.
Proficiency in preparing and analyzing financial reports.
Flexibility to work evenings, weekends, and holidays as needed.
Must be experienced with computers.
ServSafe® Certified.

Responsibilities

Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
Perform other duties as assigned to support the efficient functioning of dining service operations.