Retail Customer Service Rep - FT
About The Position
In the role of Retail Customer Service Representative working at the Miller Brewery in Milwaukee, WI, you will be a part of a dynamic team in Visitor Operations. Our team members ensure each visitor receives a high level of customer service that elevates and enhances the brand experience. What You’ll Be Brewing: Excellent customer service by way of solid product knowledge of our branded merchandise. Help keep our shop looking fantastic by assisting with merchandising and general upkeep. Assist your peers with incoming product to make sure it is ready for our customers. We do some cool off-site events a few times a year, come join in on the fun! Use of POS system to process transactions and assist with opening/closing of registers. We like variety and hope you do too so some picking and packing of orders for our online visitors will occur We will need Thurs-Mon full time availability with occasional availability for events in the week.
Requirements
- Strong people skills are a must.
- Must be at least 18 years of age.
- High School Diploma or equivalent is required.
- Must be able to life boxes up to 40lbs and stand for most of your shift.
- Weekends are when we are busiest so they are a must!
- As part of the recruitment process, candidates will be required to provide consent to complete a background check.
- Thurs-Mon full time availability with occasional availability for events in the week.
Nice To Haves
- Customer Service is preferred.
Responsibilities
- Excellent customer service by way of solid product knowledge of our branded merchandise.
- Help keep our shop looking fantastic by assisting with merchandising and general upkeep.
- Assist your peers with incoming product to make sure it is ready for our customers.
- We do some cool off-site events a few times a year, come join in on the fun!
- Use of POS system to process transactions and assist with opening/closing of registers.
- Picking and packing of orders for our online visitors
Benefits
- We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
- We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
- Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
- Ability to grow and develop your career centered around our First Choice Learning opportunities
- Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
- On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
- Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
