Retail Contingent

Tapestry•Woodstock, GA

1d•$15 - $17•Onsite

About The Position

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.The Successful Individual will leverage their proficiency in retail to… Discovery: • Greet our guests with warm welcome, exuding confidence and knowledge about the product • Exhibit active listening and ability to ask high value follow up questions Explore: • Infuse brand and product knowledge to suggest and showcase products • Collaborate with the guest to offer styling advice and suggest add-ons to create a complete look • Use interpersonal savvy to interpret visual cues and overcome objections • Think creatively and suggest multiple ways and occasions to wear our products • Encourage the guest to step outside of their comfort zone and have fun with our products Close: • Guide the guest to purchase decision and facilitate check-out through relationship development and exhibiting product knowledge ensuring a seamless process • Reinforce and celebrate the guest’s choices and invite them to shop again soon Business Acumen: • Ability to drive results through customer connection • Story tell and use product knowledge to connect with the guest, showcasing the ability to talk about the unique attributes of the product • Understand and embody the product landscape across all merchandise categories • Able to receive and give feedback in an honest and genuine manner • Perform operational tasks to ensure the business continues to run smoothly from keeping the stockroom tidy, to running the POS system

Requirements

Professional selling skills and exceptional interpersonal and communication skills
Prior experience in a similar retail environment
Proactive ability to multi-task and prioritize
Works well in a team environment
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders

Responsibilities

Greet our guests with warm welcome, exuding confidence and knowledge about the product
Exhibit active listening and ability to ask high value follow up questions
Infuse brand and product knowledge to suggest and showcase products
Collaborate with the guest to offer styling advice and suggest add-ons to create a complete look
Use interpersonal savvy to interpret visual cues and overcome objections
Think creatively and suggest multiple ways and occasions to wear our products
Encourage the guest to step outside of their comfort zone and have fun with our products
Guide the guest to purchase decision and facilitate check-out through relationship development and exhibiting product knowledge ensuring a seamless process
Reinforce and celebrate the guest’s choices and invite them to shop again soon
Ability to drive results through customer connection
Story tell and use product knowledge to connect with the guest, showcasing the ability to talk about the unique attributes of the product
Understand and embody the product landscape across all merchandise categories
Able to receive and give feedback in an honest and genuine manner
Perform operational tasks to ensure the business continues to run smoothly from keeping the stockroom tidy, to running the POS system