Retail Concierge - Balsam Hill Studio

Balsam Brands • Lahaina, HI

21d • $19 - $23 • Onsite

About The Position

We are seeking an enthusiastic and driven individual to assist the management team in our Balsam Hill Studio retail store at Whalers Village in Lahaina, HI. In the full-time Retail Concierge role, you will have the opportunity to help ensure that our customers experience the magic of Balsam Hill in an inspired holiday setting. This will support the store management team by fostering a positive work environment that ensures customer satisfaction, boosts productivity, and drives sales. From enhancing the customer shopping experience to assisting with store opening and closing, this role is vital to the success of Balsam Hill Studio. We are particularly excited about candidates with a proven history of retail success and creating customer-centric shopping experiences!

Requirements

• 2+ years of retail experience preferred
• Strong communication skills with customers and sales staff
• Demonstrated time management, organizational and multi-tasking skills
• Passion for exemplary service
• Great sales skills: retail sales experience a strong plus
• Proficiency with iPads, basic computer skills, and basic data entry (data entry very minimal overall)
• Flexibility: willingness to perform other various duties as required
• Must be able to work onsite for every shift
• May assemble and disassemble Christmas trees and other decorations
• May lift and or move items up to forty pounds

Responsibilities

• Assist customers and provide top notch service to ensure all patrons leave satisfied
• Assist with merchandising, cleaning, and restocking
• Gather customer feedback
• Achieve sales targets by generating revenue through effective sales strategies
• Perform opening/closing routines as needed
• Demonstrate exemplary customer service and selling skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees