Retail Compliance and Business Optimization Manager
About The Position
As the Retail Compliance & Business Optimization Manager, you will play a critical role in designing, implementing, and continuously improving enterprise-wide processes that protect profitability, reduce inventory shrink, improve cash flow, and optimize distribution center (DC) and store operations. This position requires strong analytical, operational, and leadership skills, along with the ability to collaborate cross-functionally. You will be responsible for driving compliance, strengthening operational controls, and implementing scalable systems that enhance efficiency and financial performance.
Requirements
- 5+ years of experience in retail operations, supply chain, DC operations, inventory management, or vendor compliance
- Proven experience designing and implementing operational processes and controls
- Strong understanding of inventory flows, vendor contracts, and retail financial drivers
- Strong analytical, problem-solving, and communication skills
- Exceptional attention to detail and organizational ability
- Ability to lead cross-functional initiatives without direct authority
- Strong time management and prioritization skills
Nice To Haves
- Experience working in multi-store retail environments preferred
Responsibilities
- Design, document, and implement end-to-end operational and compliance processes
- Establish standardized procedures and governance models across stores and DCs
- Lead initiatives to reduce inefficiencies and improve operational controls
- Drive adoption of new systems through training and change management
- Ensure adherence to vendor contracts, including pricing, freight, and payment terms
- Monitor invoice accuracy and recover discrepancies
- Partner cross-functionally to resolve recurring compliance issues
- Develop processes that improve vendor payment terms and working capital
- Collaborate with Finance to track and report financial impact
- Evaluate DC workflows, systems, and cost drivers
- Implement process improvements to increase throughput and accuracy
- Support inventory flow, replenishment strategies, and operational efficiency
- Enforce freight routing compliance to reduce costs
- Identify and resolve transportation inefficiencies with Supply Chain partners
- Lead enterprise-wide inventory processes across stores and DCs
- Implement programs to reduce shrink and improve cycle count accuracy
- Partner with Finance and Operations on inventory governance
- Establish and enforce store-level operational standards
- Conduct audits on receiving, inventory handling, and compliance practices
- Translate policies into clear, actionable store procedures
- Develop KPIs and dashboards to track compliance and performance
- Conduct root cause analysis on risks and non-compliance
- Measure effectiveness of operational improvements
Benefits
- Comprehensive Insurance Benefits – Medical, Dental, and Vision (eligible first of the month after 30 days)
- 401(k) with Company Contribution – Available after one year of employment
- Paid Time Off – PTO and Sick Leave
- Work Environment – Collaborative, multi-site retail and distribution operations
- Growth Opportunities – Career advancement in a rapidly growing organization
- Employee Discounts – Generous discounts across all company brands
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
