Retail Community Assistant Market Manager

Greyson Clothiers • Grand Rapids, MI

15d

About The Position

As an Assistant Store Manager at the Greyson Clothiers Grand Rapids Den, you are a key driver of sales performance, people development, and operational excellence in a high-volume environment. In this role, you will oversee the day-to-day business and lead store execution, ensuring the team delivers a best-in-class client experience and brand standards at all times. You’ll partner closely with Senior Retail Leadership to deliver results, coach performance, and build a strong store culture rooted in community, accountability, and elevated service. This role requires confident, autonomous leadership and the ability to deliver results with pace, precision, and consistency.

Requirements

• 2+ years prior experience leading a team in an elevated retail or fashion environment is essential; experience in the golf or athleisure industries is a plus.
• Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
• A passion for delivering exceptional customer service and fostering a collaborative work atmosphere.
• A keen sense of style that aligns with the Greyson brand aesthetic and the ability to set trends and influence culture.
• Demonstrated ability to operate at both the strategic level and on the sales floor, effectively engaging with clients while driving business objectives.
• Familiarity with the Market and an established network or ability to build strong relationships with local clients, businesses, and community partners.
• Ability to work a flexible schedule—including nights, weekends, and holidays—as needed to support the business and operating hours.

Responsibilities

• Lead the sales team to maximize sales and deliver exceptional customer and employee experiences, fostering authentic client relationships.
• Train and develop the sales team, emphasizing personal styling and product knowledge to enhance customer interactions.
• Drive Greyson Cares initiatives, supporting local organizations that align with our mission of environmental stewardship, diversity, and unity.
• Balance sales and service by effectively managing payroll and ensuring the right team members are in place at the right time.
• Implement CRM initiatives to cultivate a robust clientele network for the store.
• Collaborate with Store Management to identify and address business needs that support growth.
• Assist the Store Manager in monitoring team performance and addressing any concerns in a timely and professional manner.
• Support recruitment efforts to ensure the store is staffed with top talent.
• Maintain an attractive and well-merchandised store, adhering to visual presentation standards and executing merchandising directives.
• Uphold cleanliness standards throughout the store, ensuring merchandise and equipment are well-maintained.
• Actively demonstrate sales leadership on the selling floor, motivating the team and creating a positive work environment.
• Ensure effective asset and inventory management, including conducting physical inventories, reconciling variances, and implementing measures to minimize shrinkage.
• Monitor and take proactive actions on retail KPIs to positively impact sales and profitability.
• Work collaboratively with cross-functional partners to achieve shared business outcomes.

Benefits

• Unlimited Paid Time Off Policy (Full-Time)
• Paid Sick Leave
• 13 annual paid company holidays
• Competitive employee discount
• Paid Family Leave Program (maternity and bonding)
• Company paid long-term and short-term disability insurance
• Comprehensive Medical Coverage (medical, dental, vision) with company HSA contribution
• Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401k (match targeted for 2025), 401k Roth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed