Retail Clerk- Big Sur

Guest Services, Inc.•Big Sur, CA

2d•$19•Onsite

About The Position

The Retail Sales Associate is responsible for assisting customers with purchases, merchandising, display, handling money transactions, and maintaining high customer service standards. This role involves describing merchandise, explaining its use, recommending products, and accurately processing payments, refunds, and changes. The associate is also expected to maintain the cleanliness and orderliness of the cash station and sales area, manage cash drawers, reconcile sales at the end of shifts, and assist with special events. Founded in 1917, Guest Services is a leading hospitality management company and National Park Service concessionaire, providing diverse services across various client sites, including specialty retail stores. The company emphasizes Diversity, Equity, and Inclusion, striving for an inclusive workplace where employees can deliver excellent service to a diverse customer base.

Requirements

Partial High School education
Mathematic Skills
Excellent sanitation habits
Professional appearance
Ability to communicate and attend to guests with the highest standard of service
Ability to pass cash handling training
Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management

Nice To Haves

High School Diploma/G.E.D. preferred
Interest and knowledge in Washington, DC’s landmarks, monuments and memorials preferred

Responsibilities

Smile and greet customers entering unit; answer customers’ questions, and provide information on company products, promotions, and policies.
Thank each customer.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Issue receipts, refunds, credit, or change due to customers accurately.
Maintain cash register and contents within.
Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.
Maintain neatness and cleanliness of the retail operation.
Turn in cash drawer and sales reconciliation at shifts’ end.
Assisting with special events.
Maintain awareness of safety issues, and report them immediately to your manager.