Retail Clerk

Compass GroupSan Jose, CA
11h$20Onsite

About The Position

As a Retail Cashier, you will play a key role in delivering exceptional guest experiences across PayPal Park. You’ll handle point-of-sale transactions, assist with merchandise setup and restocking, and provide knowledgeable, friendly service to fans purchasing sports and concert memorabilia. This fast-paced, high-energy role is ideal for individuals who thrive in dynamic event environments and are passionate about live entertainment and customer service.

Requirements

  • Stand for long periods of time and be able to actively engage physically with guests.
  • Must be able to reach with hands and arms for one-third to two-thirds or more of the designated shift.
  • Ability to stand, walk, stoop, kneel, crouch or crawl.
  • React with physical and mental alertness in emergency situations.
  • Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
  • Lift/move materials and equipment up to 50 pounds.
  • Move from sitting to standing position easily and quickly.
  • Maintain a friendly, energetic, and professional demeanor at all times
  • Demonstrate strong attention to detail and accuracy in inventory counts
  • Be punctual and reliable for scheduled shifts, including nights, weekends, and holidays
  • Adapt quickly to fast-paced, high-volume event environments
  • Uphold brand standards and represent merchandise partners positively
  • Communicate effectively with supervisors and team members
  • Follow all safety and operational guidelines set by each venue

Responsibilities

  • Handles credit card transactions using the Point of Sales system.
  • Responds to guest’s needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
  • Completes steps of service to ensure utmost guest satisfaction.
  • Understands and can describe menu offerings, packaging/presentation and pricing.
  • Responds to guest needs and requests.
  • Employs good safety and sanitation practices.
  • Follows cash handling guidelines.
  • Adheres to Levy Company guidelines as stated in team member training manual and employee handbook.
  • Thoroughly completes all station set-up and breakdown responsibilities.
  • Communicates guest issues to management.
  • Follows responsible alcohol service policies.
  • Practices proper product control and handling of all inventory and equipment.
  • Operate point-of-sale systems to process card transactions quickly and accurately
  • Set up and break down merchandise booths before and after events
  • Maintain organized and visually appealing merchandise displays
  • Restock inventory during events to ensure product availability
  • Assist customers with product selection and sizing
  • Handle customer inquiries and resolve issues professionally
  • Collaborate with team members to ensure smooth booth operations
  • Follow venue-specific protocols and security procedures
  • Support merchandise logistics across multiple venues as needed
  • Other duties as assigned.

Benefits

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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