Retail Branch Manager

Bank Iowa • West Des Moines, IA

16d

About The Position

As a Retail Branch Manager at Bank Iowa, you will oversee the day-to-day operations of our West Des Moines location. A Retail Branch Manager supervises our retail staff, provides superior client service, promotes bank services in the community to current and prospective clients, lead business development goals and objectives, and promotes the bank’s community involvement activities. They are also responsible for the development and growth of the retail branch’s key drivers to include growth of branch deposits, loans, net income, operating budget, and development of team members. Retail Branch Manager’s drive branch performance results through strong individual sales performance in addition to coaching and leadership, ensuring the team meets and exceeds branch goals and business development, quality of work, and client experience goals while maintaining an operationally efficient and compliant branch. Responsible for the overall leadership of branch activities, including but not limited to, business development, sales and service, credit, community leadership, compliance standards and facilities management. Attains individual and branch performance goals for loan volume, deposit growth, referrals, business development and client experience performance. Prospects for new clients and cultivates existing relationships to increase profitability and reduce costs. Performs all daily activities of running a branch including operating a teller drawer, opening accounts, process work, etc. Our West Des Moines location is open between the hours of 8:00 AM to 5:30 PM Monday through Friday and 9:00 AM to 12:00 PM on Saturday.

Requirements

• High School Diploma/G.E.D.
• 2+ years’ experience in a sales, retail or banking environment.

Nice To Haves

• Previous experience supervising staff preferred.
• Ideal candidates will have some banking experience, strong customer service focus, ability to listen to customer needs and suggest solutions for those needs, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications.

Responsibilities

• Oversee day-to-day operations of the West Des Moines location
• Supervise retail staff
• Provide superior client service
• Promote bank services in the community to current and prospective clients
• Lead business development goals and objectives
• Promote the bank’s community involvement activities
• Responsible for the development and growth of the retail branch’s key drivers to include growth of branch deposits, loans, net income, operating budget, and development of team members
• Drive branch performance results through strong individual sales performance in addition to coaching and leadership
• Ensure the team meets and exceeds branch goals and business development, quality of work, and client experience goals while maintaining an operationally efficient and compliant branch
• Responsible for the overall leadership of branch activities, including but not limited to, business development, sales and service, credit, community leadership, compliance standards and facilities management
• Attain individual and branch performance goals for loan volume, deposit growth, referrals, business development and client experience performance
• Prospect for new clients and cultivates existing relationships to increase profitability and reduce costs
• Perform all daily activities of running a branch including operating a teller drawer, opening accounts, process work, etc.

Benefits

• A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.
• Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allows our team members to think big.
• Blending work and life – As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives.
• Continued learning opportunities – Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.
• Community Involvement – Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO.
• Recognition – Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED