Retail Banking Intern

Chelsea Groton Bank • Norwich, CT

5h

About The Position

Serves the public and promotes good customer relations to meet cross selling and servicing objectives.
Performs a wide variety of transactions to service customers in conformance with established Bank policies and procedures.

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.

Requirements

• Candidate must: Be a student in good standing with their college.
• Maintain a GPA of 3.0 or higher.
• Have a sincere interest in learning more about the banking industry.
• Having a willingness to provide outstanding customer service in all interactions with Bank customers.
• Have successfully completed a background investigation.
• High School diploma or equivalent.
• Three to six months of successful teller or similar level of customer contact experience.
• Good customer service, communication, and problem-solving skills.
• Able to use various types of office equipment, including computer.

Responsibilities

• Provides efficient, accurate and courteous customer service. Performs a variety of transactions to service the customer, including processing deposits, withdrawals, payments, cashes checks, sells travelers checks, etc.
• Maintains updated knowledge of Bank's products and services. Identifies cross sales opportunities and makes referrals in line with established targets.
• Ensures the accuracy of activities. Balances transactions and cash at the end of the day, balances ATM and participates in the branch settlement.
• Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations.
• May perform commercial teller transactions including processing coin orders.
• Responsible for adhering to Bank policies and procedures related to regulatory compliance requirements applicable to the job function.
• Performs related and unrelated duties as may be needed.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED