Retail Auto Relationship Manager

Wells Fargo & Company • Houston, TX

1d

About The Position

Wells Fargo is seeking a Retail Auto Relationship Management in Auto In this role, you will: Participate in building and maintaining relationships with medium to large and complex and high producing auto dealer accounts within the assigned market territory and identify opportunity for process improvements within the territory Manage auto applications, loan volume and overall stability of credit portfolio of assigned auto dealerships Establish and maintain dealer relationships Terminate non-performing dealers Resolve complex situations and exercise independent judgment while adhering to policies, procedures and compliance requirements Establish and maintain relationships with all levels of internal and external customers, and interface with all level of management, both internal and external partners

Requirements

• 2+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

• Auto finance experience
• Experience with Salesforce, Velocity, and Tableau
• Strong prospecting, sales, negotiation, and influence skills
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Ability to interact with all levels of an organization
• Ability to interact effectively and confidently with senior management
• Strong organizational, multi-tasking, and prioritizing skills
• Dealer services or auto finance risk experience
• Previous experience with a high-volume auto portfolio
• Previous experience with auto operations, sales, and/or credit
• Ability to travel and have residency in assigned territory
• Ability to travel up to 75% of the time
• Ability to work nights, weekends, and/or holidays as needed or scheduled
• Flexibility to address incidents as needed 24 hours a day
• 100% remote work only available in the following locations: Houston Metro. Candidate will need to reside in market of support and is required to be in the field.

Responsibilities

• Participate in building and maintaining relationships with medium to large and complex and high producing auto dealer accounts within the assigned market territory and identify opportunity for process improvements within the territory
• Manage auto applications, loan volume and overall stability of credit portfolio of assigned auto dealerships
• Establish and maintain dealer relationships
• Terminate non-performing dealers
• Resolve complex situations and exercise independent judgment while adhering to policies, procedures and compliance requirements
• Establish and maintain relationships with all levels of internal and external customers, and interface with all level of management, both internal and external partners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed