Retail Attendant

Wet 'n Wild Water Park•Greensboro, NC

2d•Onsite

About The Position

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as an Retail Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! WHAT OUR RETAIL ATTENDANTS DO: The Retail Attendant provides fast and excellent customer service ensuring a fun, welcoming shopping experience for all guests. The Retail Attendant possesses a highly develop sense of customer service and interpersonal skills including high integrity, respect for all individuals and solid communication skills. The Retail Attendant must be strong team players, have the ability to manage multiple tasks at tone time, and be committed to providing friendly, gracious, and compassionate attitude to all customers. A RETAIL ATTENDANTS DAY-TO-DAY: Immediately welcomes customers in a friendly manner, providing ultimate service and attention which consistently results in a “WOW” experience. Accurately conduct POS transactions while ensuring all procedures are followed – including credit and refund transactions. Ensure all PCI and park guidelines are being followed for all financial transactions. Promptly escalate any maintenance issues, safety hazards, or emergencies to management. Assist guests with merchandise selections, sizing, and questions Restock merchandise and maintain organized displays Report inventory discrepancies or damaged merchandise good to management Upsell promotions, souvenirs, and park related products Support seasonal events and themed product launches Assist other departments as needed All other duties assigned by leadership WHO WE ARE Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Requirements

Must be at least 16 years of age to comply with California Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from your scheduled shift
Ability to comply with all uniform policies
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues and concerns in a positive and professional manner
Ability to follow direction, multi-task and work as part of a team as well as independently
Ability to stand, walk, and remain on feet for majority of the workday
Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to carry, push, lift, and hold objects weighing 20 pounds or more
This role will be based in one or more retail locations throughout the park, with exposure to both indoor and outdoor environments
Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
Subject to constant repetitive motion, high noise levels, and heavily populated environments

Responsibilities

Immediately welcomes customers in a friendly manner, providing ultimate service and attention which consistently results in a “WOW” experience.
Accurately conduct POS transactions while ensuring all procedures are followed – including credit and refund transactions.
Ensure all PCI and park guidelines are being followed for all financial transactions.
Promptly escalate any maintenance issues, safety hazards, or emergencies to management.
Assist guests with merchandise selections, sizing, and questions
Restock merchandise and maintain organized displays
Report inventory discrepancies or damaged merchandise good to management
Upsell promotions, souvenirs, and park related products
Support seasonal events and themed product launches
Assist other departments as needed
All other duties assigned by leadership

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.
More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

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