Retail Attendant

SALAMANDER CHARLESTON EMPLOYER LLC•Charleston, SC

19d

About The Position

This dynamic individual will be responsible for providing a superior customer service experience to guests. We are searching for someone who believes in the importance of going above and beyond in creating memorable experiences. The perfect candidate will be in expert in cultivating long-lasting relationships and enjoys salesmanship.

Requirements

Minimum High School diploma
Experience in Retail operations, merchandising and customer service
Excellent communication skills
Proficient operations of Point-of-Sale (POS) system
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow Service Professionals
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Remains current with hotel information and changes
Energetic and approachable demeanor
Must be able to stand and exert well-paced mobility for a minimum of 8 hours in length. Walking and standing are required for much of the work day and possibly for 8 hours or more.
Must be able to lift up to 50 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors

Nice To Haves

College Degree in Hospitality field preferred

Responsibilities

Greet and engage guests with a smile
Complete opening and closing shift checklists
Staying up-to-date with brand knowledge to include sizing, materials, and brand history
Take the initiative to self-educate
Consistently providing gracious service to all guests
Distributing end-of-shift emails recapping sales, store traffic, noteworthy customer interactions, etc.
Uphold departmental and company standards and policies
Maintaining store organization and merchandizing
Assist in replenishing floor merchandise
General store upkeep and housekeeping
Assist management in special projects/store resets
Attend mandatory departmental and company trainings
Communicate effectively via email with fellow Service Professionals and management regularly
Ability to work as a team with fellow Service Professionals in the Retail department and throughout other departments
Ability to operate all functions of a Point-of-Sale (POS) system
Shipping guest merchandise when necessary
Assist in labeling new merchandise