Retail Associate at Watercolor Clothing Store

St. Joe Company•Santa Rosa Beach, FL

29d•Onsite

About The Position

The position of Retail Associate is responsible for greeting all customers in a friendly and courteous way, selling merchandise, and maintaining a neat and tidy store while also assisting customers with all questions and requests.

Requirements

Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, and communicate in basic English preferred
Previous in-person customer experience preferred
Previous retail experience preferred
Detail oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant friendly way
Ability to perform cash transactions correctly
Knowledge of Microsoft office operations
Ability to remain calm in uncomfortable conflicts
Ability to work as part of a team
Basic knowledge of retail operations
Task-oriented
Excellent verbal and written communication skills
Ability to maintain a positive attitude focused on customer satisfaction in a fast-paced environment
Ability to lift to 50lbs
Ability to stand or walk for most of shift
Frequent bending, stooping, and kneeling

Responsibilities

Energetically welcome customers
Operate the register and POS system
Upsell merchandise at appropriate times
Maintain a clean and organized store
Perform inventory
Answer phone calls, emails, and additional inquiries
Maintain knowledge of store merchandise
Serves customers by assisting in selecting products
Drives sales through engagement of customers and suggestive selling
Directs customers by escorting them to their preferred products location
Manage financial transactions
Alerts management of potential security issues
Documents sales by creating or updating customer profile records
Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
All other duties as assigned