Old Tucson Retail Associate

American Heritage CompaniesTucson, AZ
4d$15 - $16Onsite

About The Position

The Retail Associate plays a key role in delivering exceptional customer service by assisting guests, processing sales, and maintaining product displays in our on-site gift shops. The ideal candidate is enthusiastic, service-oriented, and knowledgeable about our merchandise, offering thoughtful recommendations to enhance the customer experience.

Requirements

  • Previous experience in the retail industry is strongly preferred.
  • Background in cash handling and familiarity with cash registers or point-of-sale systems is a plus.
  • Strong work ethic and a proactive, hands-on approach with a commitment to exceptional customer service are required.
  • Ability to stand and walk for up to 8 hours per day.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Ability to lift up to 20 pounds.
  • Work schedule may vary and can include evenings, weekends, holidays, and occasional overtime (required).

Responsibilities

  • Assist customers with purchases, returns, and general inquiries.
  • Maintain inventory levels by restocking merchandise as needed.
  • Engage with customers by sharing product knowledge, making recommendations, and offering assistance.
  • Deliver exceptional service to all gift shop guests.
  • Accurately process cash and credit transactions.
  • Keep the sales floor clean, organized, and visually appealing.
  • Follow all safety procedures and promptly address or report any potential hazards to ensure a safe environment for customers and staff.
  • Perform other duties as assigned.
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