Retail Associate

Heritage Cooperative•Columbiana, OH

About The Position

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If this sounds like you, apply today and join the team! ESSENTIAL JOB FUNCTIONS Serve as a positive representation of Heritage Cooperative’s Core Values Provide Superior Customer Service Highest Standards of Integrity and Trust Continuous Improvement Being a Good Partner Abide by all safety regulations to ensure safety of oneself, coworkers and customers Assist customers by escorting them to products and suggesting items by providing information on products Complete operational duties, which includes paperwork and sales reports as they relate to store opening and closing Contribute to the overall display and presentation efforts within the store environment, which includes stocking/replenishing merchandise Document each sale by creating or updating customer profile records Handle customer inquiries as it relates to product offerings, pricing, billing, etc. Help store management in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost controls Load and unload purchases into customer vehicles Obtain product knowledge through various avenues, whether online, at the location, or through traveling Operate cash registers and receive payments by processing checks, cash, and store or other credit cards Organize warehouse based upon incoming and outgoing inventory, communicate all inventory needs and issues to appropriate supervisors, and participate in physical inventory counts. Understand and apply learning regarding tax exempt requirements with ability to gather documentation to support tax exempt status of customers Other duties as assigned by your supervisor Must be available on Saturday and Sunday

Requirements

Ability to frequently stand and/or walk for extended periods of time
Ability to frequently lift and/or carry heavy objects no more than 50 pounds
Willingness to work extended hours and weekends when needed
Willingness to work various weather elements including cold, heat, wind, rain, etc
Outstanding Organizational and Time-Management Skills
Excellent Communication Skills
Must be available on Saturday and Sunday

Nice To Haves

Valid Driver’s License, with acceptable driving record
High School Diploma or Equivalent
Previous Agricultural Experience

Responsibilities

Serve as a positive representation of Heritage Cooperative’s Core Values
Provide Superior Customer Service
Highest Standards of Integrity and Trust
Continuous Improvement
Being a Good Partner
Abide by all safety regulations to ensure safety of oneself, coworkers and customers
Assist customers by escorting them to products and suggesting items by providing information on products
Complete operational duties, which includes paperwork and sales reports as they relate to store opening and closing
Contribute to the overall display and presentation efforts within the store environment, which includes stocking/replenishing merchandise
Document each sale by creating or updating customer profile records
Handle customer inquiries as it relates to product offerings, pricing, billing, etc.
Help store management in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost controls
Load and unload purchases into customer vehicles
Obtain product knowledge through various avenues, whether online, at the location, or through traveling
Operate cash registers and receive payments by processing checks, cash, and store or other credit cards
Organize warehouse based upon incoming and outgoing inventory, communicate all inventory needs and issues to appropriate supervisors, and participate in physical inventory counts.
Understand and apply learning regarding tax exempt requirements with ability to gather documentation to support tax exempt status of customers
Other duties as assigned by your supervisor