Retail Associate Hiring Event
About The Position
True North Goodwill is a nonprofit organization headquartered in Duluth, MN, dedicated to inspiring personal transformation through learning and career development. They provide training, jobs, and support services for individuals facing employment barriers, funded by sales in their stores and online. The organization comprises nearly 300 employees across Northern MN & WI. This role is for a Retail Associate, and the company is seeking friendly, hardworking, motivated, and reliable individuals who can adapt to daily challenges. Goodwill offers various career pathways and growth opportunities, from entry-level to management, across retail, transportation, mission services, and administrative/professional fields, emphasizing community impact.
Requirements
- A positive attitude and the ability to work with a team of like-minded individuals.
Responsibilities
- Sell merchandise and assist Store Manager.
- Greet and assist customers in the store in a pleasant, efficient manner.
- Accept donations and politely refuse items that cannot be taken.
- Operate the cash register and calculator as necessary and follow correct money handling and “Found Money” procedures.
- Fill out donor forms, gift certificates, store credit forms, donation receipts, and other forms as necessary.
- Be alert to shoplifting, ticket switching, etc. Follow all merchandise handling policies according to the Employee Purchase and Goods Security Policy, as well as maintaining store security.
- Be familiar with rehabilitative plan of clients assigned to the store. Work with them, as assigned, to improve their work skills and behaviors.
- Fill out daily store reports and handling daily bank deposits.
- See that new merchandise is put out on the sales floor daily, and that old merchandise is pulled daily according to the rotation schedule.
- Maintain a neat, clean store appearance. Keeping the merchandise counters, shelves, racks and displays full and in order.
- Meet or exceed daily sale goals by sorting donated goods, maintaining quality control and pricing per agency guidelines.
- Maintain a neat, clean production/staging area including keeping workstations free of non-production related items. Maintain work areas according to agency standards.
- Able to pleasantly and effectively work with customers and co-workers.
- Able to effectively manage a full changeover of outlet goods halfway through the day.
- To accept other related duties and responsibilities as from time to time may be assigned.
Benefits
- Competitive pay & benefits
- Career advancement pathways
- Flexible work schedules to create a schedule that allows for a work/home balance.
- Bonus incentive plans
- Retirement & 401K planning with company match (Up to 6%)
- Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
- Knowing you are part of making an impact in people’s lives
- Critical Illness and accident insurance
- Basic life insurance at no cost, with voluntary and spousal coverage options
- A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation
- Career support and planning
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
