Retail assistant - BANZ Australia PowerVac Perth
About The Position
Gain hands-on experience in both retail and customer support Work with a dynamic team in a fast-paced, customer-focused showroom Opportunity to learn about innovative cleaning supply solutions daily WHY POWERVAC PowerVac is part of the Bunzl Group, a global leader in specialised distribution and supply chain solutions. As a key player in the industry, PowerVac provides high-quality commercial cleaning equipment and service solutions, ensuring businesses across Western Australia operate efficiently. At Bunzl, we invest in our people. We have a strong track record of career progression, training, and professional development. Whether you’re looking to expand your technical expertise, take on new challenges, or grow within the business, we provide the support and resources to help you succeed. YOUR ROLE PowerVac is seeking a dynamic Retail Assistant and Sales Support professional who will oversee the retail shop, support the sales and service teams, and ensure exceptional service delivery to clients. This is a newly created role as PowerVac is a growing business and requires committed team members to assist our customers.
Requirements
- Excellent customer service, organisational and multitasking abilities
- High level of written and verbal communication skills
- Strong proficiency in MS Office Suite (especially Excel, Outlook, Word) and experience with accounting/inventory systems (e.g., MYOB, Xero, or similar)
- Great time management skills with the ability to prioritise and resolve competing demands to meet deadlines
- Ability to build and maintain strong relationships with a wide variety of internal and external stakeholders
Responsibilities
- Oversee retail shop operations to ensure efficiency and professionalism
- Supervise front-of-house reception and customer service functions, ensuring follow-up
- Engage customers in the retail shop to ensure a positive and timely experience
- Manage customer, contractor, and supplier inductions/onboarding
- Ensure maintenance of relevant account details, customer queries, and changes in the CRM system
- Support the sales team with quoting, invoicing, order processing, and documentation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
