Retail Assistant Supervisor

Easterseals-Goodwill Northern Rocky Mountain Brand•Helena, MT

13d

About The Position

At times may be only “Supervisor in Charge” of entire facility. Responsible for assuring a high level of guest and donor service. Assists with supervision of retail and/or production activities to ensure that goals are met in production and sales. Ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW.

Requirements

Must be available to work evenings and weekends
Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
Ability to move independently or with reasonable accommodation within the facility and community.
Applicant must be physically and mentally able to perform all requirements of the job.
All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
High School/Equivalent
0-2 years previous experience

Responsibilities

May assist with staff meetings that improve communication, such as daily tool box talks and monthly department meetings
Demonstrate superior guest service by handling guest transactions in a timely and courteous manner, and responding to guest complaints/concerns with a sense of urgency to see to their resolution
Assure that cash register, transaction, and cash handling procedures are strictly followed and enforced. Corrects any register or transaction errors according to established procedures
Acknowledge and greet guests who come within 10 feet
Completes or delegates tasks, as required, to bring store into compliance with “guest service” standards
May assist with the follow-up of Store Visit Reports and/or assist in the completion of action plans
Assist in inventory control by performing rack rolling, maintenance, and stock rotation activities
Assists with the management of new purchased products for best possible return
Ensures retail display standards are met
Completes administrative tasks, which include; accurate daily/weekly/monthly reporting; opening and closing procedures, cash management, and stock on hand reporting

Benefits

Medical, Vision, Dental, and Voluntary Products
Paid Time Off (PTO)
401(k) Retirement Plan + up to 4% contribution
Tuition Assistance
Flexible Spending + Health Savings Accounts
10% Discount on ESGW Services
Employee Wellness Program
30% Discount at Goodwill Stores
Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.
Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone. Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws. If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.