Retail Assistant Store Manager

Cozey • Los Angeles, CA

7h • Onsite

About The Position

The mission of the Assistant Store Manager at Cozey
We’re looking for a driven, hands-on Assistant Store Manager to support the launch and day-to-day operation of our Los Angeles pop-up store. Reporting directly to the Store Manager, you will act as a key leader on the sales floor, helping to uphold Cozey’s service standards, operational discipline, and store presentation.

This role is ideal for someone who thrives in fast-paced retail environments, enjoys coaching and developing others, and wants to grow their leadership experience within a high-growth brand. As this is a pop-up location, we are seeking someone who is energized by building, operating, and maintaining excellence in a dynamic, time-bound retail setting.

Requirements

• 2–4 years of retail experience, with at least 1 year in a supervisory or leadership role.
• Strong customer service mindset with a passion for sales and relationship-building.
• Confident communicator who can coach, motivate, and collaborate with a diverse team.
• Organized, adaptable, and solution-oriented in a fast-paced retail environment.
• Comfortable working evenings, weekends, and holidays as required for retail operations.
• Able to handle the physical aspects of the role (standing for long periods, light lifting).
• Fluency in English required; additional languages are a plus.

Nice To Haves

• Experience with Shopify or Shopify POS is a strong asset.

Responsibilities

• Support the Store Manager in daily store operations, acting as a floor leader and point of contact during shifts.
• Coach and motivate Cozey Ambassadors on the floor to deliver exceptional customer experience and achieve sales goals.
• Engage customers directly by providing product guidance, assisting with orders, and ensuring a smooth checkout experience using Shopify POS.
• Help track and communicate key store KPIs (sales, conversion, email capture) and support initiatives to improve performance.
• Ensure store standards are upheld, including visual merchandising, cleanliness, opening/closing procedures, and operational compliance.
• Support inventory-related tasks such as order follow-ups, draft orders, backstock organization, and supply management.

Benefits

• Competitive salary dependent upon experience and comprehensive benefits package.
• Bonus program.
• Generous paid time off.
• Dynamic and inclusive work culture.
• Opportunity for career growth and development within a fast-growing start-up.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees