Retail Assistant Manager - Los Angeles FC Team Store

Fanatics • Los Angeles, CA

12h • $71,300 - $90,000 • Onsite

About The Position

At Fanatics Commerce, we’re more than just a leader in licensed sports
merchandise – we’re a team united by a relentless passion for our fans and a
commitment to innovation. We live by our BOLD Leadership principles: We Build
Championship Teams, we’re Obsessed with Fans, we embrace a Limitless
Entrepreneurial Spirit, and we approach every challenge with a Determined and
Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced
environment that thrives on collaboration and growth, we want you to be part of
our team.

The Assistant Manager will take responsibility for the execution of the General
Manager’s strategy to drive operational excellence and deliver results through
promotions, special events, and fan engagement.
They will support building
strong teams at their assigned retail location while providing coaching and
performance management for all employees. The Assistant Manager will report to
the General Manager and work a rotating, full-time schedule including days,
nights, weekends, extended hours on game days, and during events.

At Fanatics, we value transparency and honesty. If you don’t meet every single
requirement, that’s okay – we still want to hear from you! We believe in the
power of diverse experiences and talents. If you’re excited about the role and
confident that you can contribute, don’t hesitate to apply. We’re genuinely
interested in how your unique skills and perspective can help us build something
amazing together.

At Fanatics Commerce, we’re more than just a leader in licensed sports
merchandise – we’re a team united by a relentless passion for our fans and a
commitment to innovation. We live by our BOLD Leadership principles: We Build
Championship Teams, we’re Obsessed with Fans, we embrace a Limitless
Entrepreneurial Spirit, and we approach every challenge with a Determined and
Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced
environment that thrives on collaboration and growth, we want you to be part of
our team.

Fanatics is building a leading global digital sports platform. We ignite the
passions of global sports fans and maximize the presence and reach for our
hundreds of sports partners globally by offering products and services across
Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming,
allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform,
sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear
products, headwear, and hardgoods; collect physical and digital trading cards,
sports memorabilia, and other digital assets; and bet as the company builds its
Sportsbook and iGaming platform. Fanatics has an established database of over
100 million global sports fans; a global partner network with approximately 900
sports properties, including major national and international professional
sports leagues, players associations, teams, colleges, college conferences and
retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and
over 2,000 retail locations, including its Lids retail stores. Our more than
22,000 employees are committed to relentlessly enhancing the fan experience and
delighting sports fans globally.

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed
fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods.
It operates a vertically-integrated platform of digital and physical
capabilities for leading sports leagues, teams, colleges, and associations
globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical
apparel partnerships worldwide, including comprehensive partnerships with
leading leagues, teams, colleges, and sports organizations across the
world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football
League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain,
Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame,
University of Alabama, and University of Texas; the International Olympic
Committee (IOC), England Rugby, and the Union of European Football Associations
(UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we
do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

Requirements

• Bachelor’s degree or equivalent work experience preferred, not required.
• Minimum two or more years of retail management experience, preferably flagship store/high-profile.
• Must possess effective communication and problem-solving skills, be collaborative, with strong influencing and interpersonal skills.
• The highest level of integrity and ethics, both professional and personal.
• Experience managing a team of non-exempt employees is strongly preferred.
• Showed strength in the Microsoft Office Suite and retail point of sales systems.
• Ability to identify key business metrics to develop appropriate plans to drive results.
• Knowledge of the fan base to ensure actions taken are in support of improving the needs of the marketplace.
• Experience with retail finance, including P&L management.
• Shown written and verbal communication skills.
• Ability to lead operational excellence.
• Ability to work independently while still adhering to company/departmental standards.
• Ability to provide clear direction to achieve goals and assign tasks to all employees while offering support and follow-up as necessary.
• Understanding of basic employee relations to comply with company policies, state and/or local laws, and union activity in applicable.
• Ability to create an inclusive environment that fosters the development of others; supports constructive conflict resolution.
• On-site at location.
• Regularly required to sit stand, reach, bend, and move about the facility as needed.
• Must be able to lift and carry up to 30 lbs.
• Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if the assigned location is outside of the shop.
• Travel as required to In-Venue Retail sites, hot markets, and other business needs as assigned

Responsibilities

• Drive operational excellence and strategic plans by performing actions that support company objectives.
• Drive back-of-house operations, lead stockroom organization.
• Execute the implementation of all Company initiatives through clearly communicated objectives and team priorities.
• Analyze metrics, daily operations, and P&L to identify opportunities and build initiatives.
• Quickly adapt and deliver in a fast-paced, high-growth environment while leading change.
• Demonstrate and maintain the highest levels of fan experience.
• Incorporate Fanatics values when planning daily operational excellence for the Team based on direction.
• Recruit and build a strong team in partnership with the General Manager while driving a culture of high performance and engagement that translates into an outstanding fan experience.
• Assess internal talent and recommend a succession plan for employees.
• Execute ‘Manager on Duty’ responsibilities when appropriate.

Benefits

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level