Retail and Catering Service Associate - Dining Services - .43 FTE

Concordia CollegeMoorhead, MN
4d$15 - $17

About The Position

The primary responsibility of this position is to provide customer service to Dining Services retail and catering guests in the short-order restaurant, convenience store, concessions, and at events including replenishment and service of food and beverage items; preparation of hot and cold food; set-up and clean-up; cash handling.

Requirements

  • High School Diploma/GED
  • One year related experience.
  • ServSafe certificate or similar food safety course certificate or pass ServSafe exam within the first year of employment.
  • Experience working successfully with customers.
  • Insurable driving record.
  • Basic employment skills: reading, oral and written communication, and performing simple arithmetic, operating basic office equipment.
  • Standard restaurant and cooking skills (e.g., operating deep fryer, pizza oven, grill, steam kettle, dish washing machine, cash register);
  • Broad range of technical skills, (e.g., generating cash register reports, inventory counting, basic math knowledge including recipe conversions);
  • Ability to prepare short order restaurant food items (pizzas, grilled and fried foods, etc.) in a timely manner.
  • Skills in giving direction to young adult employees.
  • Skills with operating cash register including various types of transactions.
  • Exceptional customer service and communication skills.
  • Ability to work with a diverse group of people.
  • Ability to engage our customers with an attitude of willingness and dedication to serve.

Nice To Haves

  • Knowledge of food service equipment such as bag-in-box soda dispenser, pizza oven, grill, fryer, etc

Responsibilities

  • Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position.
  • Provide excellent customer service in Retail units and at Catered events, to include preparation and replenishment of food and beverage items including grilled, baked, fried and fresh, packaged items.
  • Provide direction to student and on-call employees.
  • Clean and maintain all foodservice equipment, and cleaning (sweeping, mopping, wiping tables, etc.) as needed and adhere to and ensure that all health and safety practices are followed.
  • Accept and process payment for goods purchased, including cash, credit card, and board plan payments. Count cash funds on hand and assist with resolving discrepancies.
  • Assist with weekly and monthly product orders and inventory as assigned.
  • Provide bar service at designated events, to include stocking, serving, collecting payment, and clean-up.
  • Maintain temp log sheets, cooler and food production, and cooking documentation.
  • Work with student employees, co-workers, and management in service to our customers and assist with student employee recruitment and retention. Other duties as assigned.

Benefits

  • Health Insurance
  • Flexible Spending Account
  • Vision Insurance
  • Dental Insurance
  • Preventative Chiropractic Program
  • Retirement Plan
  • Long-Term Disability Insurance (full-time only)
  • Life Insurance (full-time only)
  • 13 Paid holidays including the time off between Christmas and New Year's
  • Paid parental leave
  • Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
  • Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
  • Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
  • Extras: access to athletic facilities, library, fitness classes, athletic events, theatre events, purchase dining on campus, free MATbus rides
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