Retail Alterations Tailor/Seamstress, Herald Square - Full Time

Macy's Jobs•New York, NY

2d•Onsite

About The Position

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Tailor's primary responsibility is to sew garments, either to repair or to alter to customer's tastes and to operate on sewing equipment. Perform other duties as necessary. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here.

Requirements

High School Diploma or equivalent required.
Prior experience a plus.
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
Resourceful and able to adapt quickly to changing priorities.
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Position requires prolonged periods of standing/walking around store or department.
May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders.
Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
Must be able to operate and perform basic maintenance on sewing machines.
Frequently lift/move up to 50lbs.

Nice To Haves

Prior experience a plus.

Responsibilities

Perform basic alterations on garments including, but not limited to, sleeves, backs, sides, collars and bodices, inserting shoulder pads, altering waists, taking out hems to lengthen, shortening lengths, and adding cuffs.
Do minor repairs to garments by replacing buttons, mending seams, and replacing hem.
Provide an exceptional customer experience by ensuring the customer is always the priority.
Give advice regarding the fit and care of garments to customers.
Write up alterations tickets recording the details of the alterations being made on the garment.
Press and steam garments before returning to customer.
Be knowledgeable of styles, fits, and fabrics to better serve the customer.
Maintain records for alterations department.
Inform team leader/ CSX manager of supply needs that arise in daily operations.
To carry out the more complex customer fittings as needed.
Follows shortage programs and procedures.
Dependable attendance and punctuality.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Benefits

competitive pay and benefits
comprehensive health and wellness coverage
401(k) match
paid time off
eight paid holidays
continuous learning and leadership development
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice